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Shipping / Return Policy

Shipping Policy:
We do NOT ship to P.O. Boxes, a physical address must be provided. 
Please note that the delivery estimates do not include Processing time. All Retail orders take 24 to 96 hours to process, fill before they are shipped out. All orders placed on Friday will be shipped out on Monday; we do not ship and packages are not delivered on the weekends or on Federal holidays. The cost of shipping is directly related to the weight of the items you order. We are not responsible for items which show as delivered according to the shipper but were intercepted by 3rd parties at your location.
   
Refused Shipments:
Customer is responsible for additional charges in case(s) of missed delivery, re-delivery and refused packages.

Address Correction:
Customer is responsible for additional charges that may accrue if the delivery address is not correct. It is the customer's responsibility to confirm the delivery address and billing information before placing an order.

             
Order Cancellation:
Orders cannot be canceled once submitted. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. 
 
Return Policy:
All sales are final. No returns / refunds / exchanges on any products, no exceptions. All power supplies and machines come with a warranty if the unit is defective. Defective devices can be repaired or exchanged only with the original receipt from the purchase. Click on Product Guarantee & Warranty for the full warranty details. We will not accept any warranty repairs or exchanges without prior notification and agreement. Buyer is responsible for the cost of the return shipping for warranty work.